Shipping policy

Shipping Policy

Thanks for shopping with NESTLY HAUS! Here's what to expect once you place an order.

Processing time

Orders are processed within 1–3 business days (excluding weekends and holidays). You'll get a confirmation email as soon as your order is placed.

Delivery time

Most orders arrive within 7–14 business days after processing. Delivery times are estimates and may be affected by carrier delays, customs, or peak seasons.

Shipping rates

Shipping costs and any available free-shipping offers are calculated and shown at checkout before you pay.

Tracked shipping

Every order ships with tracking. Once your order ships, we'll email you a tracking number so you can follow it to your door. Tracking may take 2–5 days to update after it's first issued.

Multiple packages

Items in the same order may ship separately and arrive on different days. You'll receive tracking for each package.

Address accuracy

Please double-check your shipping address at checkout. We're not responsible for orders sent to an incorrect address provided by the customer. Contact us within 12 hours of ordering if you need to change it.

Lost or delayed orders

If your order hasn't arrived within 20 business days of shipping, or tracking shows it as delivered but you didn't receive it, contact us and we'll make it right with a replacement or refund.